Admins can manage your Ginni AI subscription directly from the Billing tab in Settings. Billing is handled securely through Stripe. Here’s what you can do from the billing portal:
📦 Manage Your Subscription
From the Billing tab, you can:
Change your plan: Switch between different subscription tiers
Change billing frequency: Move between monthly and annual billing
Cancel your subscription: Your plan will remain active until the end of the current billing cycle
View renewal info: See your next invoice date or when your plan renews
Only admins can access billing settings.
💳 Manage Payment Methods
You can:
Add a new credit or debit card
Update an existing card
Remove a card you no longer use
Set a default payment method for future invoices
🧾 Billing Information & Invoices
Keep your billing details up to date:
Edit your billing email address (where invoices and updates are sent)
Update your billing address and company details
Download past invoices for your records or accounting
Need Help?
If you run into any issues with billing or can’t access your Stripe portal, just reach out to us at [email protected]—we’re happy to help.